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Our Team

Leadership

George Wilton Keys, Jr., SPPA

PRESIDENT / PRINCIPAL,
EXPERT LARGE LOSS CONSULTANT,
INTERNATIONALLY RECOGNIZED APPRAISER & COVERAGE EXPERT,
EXPERT WITNESS
Email DIRECTLY
GeorgeKeys@keysclaims.com
  • Principal Adjuster – State of Florida License #A140365
  • Public Adjuster: AZ, CO, CT, FL, GA, HI, KY, ME, MI, MN, MS, NV, NJ, NC, OK, PA, SC, TN, TX, UT
  • SPPA: Senior Professional Public Adjuster
  • Certified Property Insurance Appraiser, Insurance Appraisal & Umpire Association
  • Certified Property Insurance Umpire, Insurance Appraisal & Umpire Association
  • Certified Property Appraiser, Windstorm Insurance Network, Inc.
  • National Association of Public Insurance Adjusters, Member and Past Board Member
  • Florida Association of Public Insurance Adjusters, Member and Two-Time Past President
  • Rocky Mountain Association of Public Insurance Adjusters, Member
  • Texas Association of Public Insurance Adjusters, Member
  • Windstorm Insurance Network, Member
  • Insurance Appraisal & Umpire Association, Member

John P. Waligora, Sr., PA

CHIEF OPERATING OFFICER
Email DIRECTLY
JohnWaligora@keysclaims.com
  • State of Florida Licensed Public Adjuster: License # D079672
  • Public Adjuster: CO, FL, GA, SC, NC, HI, LA, MS, NJ, OK, PA, TX
  • California Earthquake Adjuster Accreditation
  • National Association of Public Insurance Adjusters, Member
  • Florida Association of Public Insurance Adjusters, Member, Officer of Board of Directors – Secretary 2022-2023
  • Rocky Mountain Association of Public Insurance Adjusters, Member
  • Texas Association of Public Insurance Adjusters, Member
  • Windstorm Insurance Network, Member
  • Building Managers International, Inc., Associate Member
  • Community Association Managers of Marco Island, Associate Member
  • Community Associations Institute – Rocky Mountain Chapter, Business Partner Member
  • Community Associations Institute – South Gulf Coast Chapter, Business Partner Member

Bobby Joe Sims, PA, AIC, SPPA, CPAU

SENIOR EXECUTIVE VICE PRESIDENT,
APPRAISER
Email DIRECTLY
BobbySims@keysclaims.com
  • State of Florida Licensed Public Adjuster: License #E130092
  • Public Adjuster: CO, FL, MS, NC, SC & TX
  • SPPA: Senior Professional Public Adjuster
  • Associate in Claims Degree, Insurance Institute of America
  • Certified Property Appraiser, Windstorm Insurance Network, Inc.
  • Certified Property Insurance Appraiser, Insurance Appraisal & Umpire Association
  • Certified Property Insurance Umpire, Insurance Appraisal & Umpire Association
  • National Association of Public Insurance Adjusters, Member
  • Florida Association of Public Insurance Adjusters, Member
  • Windstorm Insurance Network, Member
  • Insurance Appraisal & Umpire Association, Member

Timothy Rothring, PA, SPPA, AIC

VICE PRESIDENT,
SENIOR LOSS CONSULTANT,
APPRAISER
Email DIRECTLY
TimRothring@keysclaims.com
  • State of Florida Licensed Public Adjuster: License #P146181
  • Public Adjuster: FL, NC & SC
  • Certified Property Insurance Appraiser, Insurance Appraisal & Umpire Association
  • Certified Property Appraiser, Windstorm Insurance Network, Inc.
  • Florida Association of Public Insurance Adjusters, Member
  • Windstorm Insurance Network, Member
  • Insurance Appraisal & Umpire Association, Member

Charles Henry Thompson III, PA, AIC, CPAU

Claims Manager
Email DIRECTLY
CharlesThompson@keysclaims.com
  • State of Florida Licensed Public Adjuster: License # A264123
  • Public Adjuster: FL, NC & TX
  • Associate in Claims Degree, Insurance Institute of America
  • Certified Property Insurance Appraiser, Insurance Appraisal & Umpire Association
  • Certified Property Insurance Umpire, Insurance Appraisal & Umpire Association
  • Certified Property Appraiser, Windstorm Insurance Network, Inc.
  • National Association of Public Insurance Adjusters, Member
  • Florida Association of Public Insurance Adjusters, Member
  • Windstorm Insurance Network, Inc., Member
  • Insurance Appraisal & Umpire Association, Member
  • Claims & Litigation Management Alliance, Associate Member

Laura Brownfield, PA

OPERATIONS MANAGER
Email DIRECTLY
LauraBrownfield@keysclaims.com
Licensures and License #: Type:
FL P190398 PA License

Loss Consultants

Alexandra “Alex” Bowen, AIC, SPPA, CPAU

SENIOR LOSS CONSULTANT, APPRAISER, UMPIRE
Email DIRECTLY
AlexBowen@keysclaims.com
Licensures and License #: Type:
CO 695723 Resident PA License
FL E136259 Non resident PA License
TX 1544487  Non resident PA License
GA 3106843 Non resident PA License
SC 554008 Non resident PA License
NC 832673  Non resident PA License
OK 3001849329 Non resident PA License
MT 3001849231 Non resident PA License
LA 948121 Non resident PA License
LA Registered Appraiser 
  • SPPA – Senior Professional Public Adjuster
  • AIC – Associate in Claims
  • Certified Appraiser and Umpire – Windstorm Network, Inc.
  • Certified Appraiser and Umpire – Insurance Appraisal and Umpire Association

Windstorm Insurance Network – Board Member / Director

Committees: Instructor & Panelist for Appraiser Re-Certification Course, Long Range Planning, Conference Planning 

Florida Association of Public Insurance Adjusters – Member

Committees: Community Affairs, Ethics, Ambassador

Texas Association of Public Insurance Adjusters – Member

Insurance Appraisal & Umpire Association – Member

Dylan T. Sims, PA, AIC, SPPA, CPAU

SENIOR LOSS CONSULTANT, EXECUTIVE TEAM LEAD,
APPRAISER, UMPIRE
Email DIRECTLY
DylanSims@keysclaims.com
  • State of Florida Licensed Public Adjuster: License # W125849
  • Public Adjuster: CO, FL, GA, MS, NC, SC & TX
  • Accredited Claims Adjuster
  • Certified Property Appraiser, Windstorm Insurance Network, Inc.
  • Certified Property Insurance Appraiser, Insurance Appraisal & Umpire Association
  • Certified Property Insurance Umpire, Insurance Appraisal & Umpire Association
  • Associate in Claims Degree, Insurance Institute of America
  • Florida Association of Public Insurance Adjusters, Member
  • Insurance Appraisal & Umpire Association, Member
  • Windstorm Insurance Network, Member

Karl G Bach, Esq.

FL Certified Circuit Court Mediator
Email DIRECTLY
KarlBach@keysclaims.com
  • State of Florida Licensed Public Adjuster: License #A010862
  • Public Adjuster: MI, & CO
  • HAAG Certified Roofing Inspector
  • Florida Certified General Contractor (CGC)
  • Florida Supreme Court Qualified Arbitrator
  • Florida Bar; District of Columbia Bar, U. S. District Court Southern District, Florida
  • Florida Association of Public Insurance Adjuster, Member
  • Windstorm Insurance Network, Member
  • Insurance Appraisal & Umpire Association, Member

Glenn Smith, PA

LOSS CONSULTANT
Email DIRECTLY
GlennSmith@keysclaims.com
Licensures and License #: Type:
FL W491097 Resident PA License
KS 16133332
Non resident PA License
LA 1242132
Non resident PA License
MS 10205624
Non resident PA License
MO 3003860629
Non resident PA License
OK 3003836450
Non resident PA License
TX 3253584
Non resident PA License

Brian P. Manning, PA

LOSS CONSULTANT
Email DIRECTLY
BrianManning@keysclaims.com
  • State of Florida Licensed Public Adjuster: License #P198675
  • Public Adjuster: FL, NC & SC
  • Florida Association of Public Insurance Adjusters, Member
  • Windstorm Insurance Network, Member

Brian Rothring, PA

PUBLIC SECTOR DIRECTOR
Email DIRECTLY
BrianRothring@keysclaims.com
Licensures and License #: Type:
CO 754658 Resident PA License
FL P210370 Non resident PA License
LA 962875 Non resident PA License
GA 3549211 Non resident PA License
MS 10803119 Non resident PA License
NC 832673  Non resident PA License
MT 3002124939 Non resident PA License
TN 3002134872 Non resident PA License
TX 3268264 Non resident PA License
OK 3003567150 Non resident PA License
SC 14988678 Non resident PA License
  • Florida Association of Public Insurance Adjuster, Ambassadors Committee
  • Windstorm Insurance Network, Member
  • Insurance Appraisal & Umpire Association, Member
  • Wind Certified Appriaser
  • Wind Certified Umpire 
  • State of FL Continuing Education Provider
  • IAUA Certified Apraiser
  • NRMCA Level 3 Concrete Technologist
  • OSHA Construction Safety and Health

Dylan J. Pohle, PA

LOSS CONSULTANT
Email DIRECTLY
DylanPohle@keysclaims.com
Licensures and License #: Type:
FL G127463 Resident PA License

Maria Ibanez, PA

LOSS CONSULTANT
Email DIRECTLY
MariaIbanez@keysclaims.com
Licensures and License #: Type:
FL G198002 Resident PA License

Business Development

Bruce Bodor, AIC, SPPA

BUSINESS DEVELOPMENT
Email DIRECTLY
BruceBodor@keysclaims.com
CALL US DIRECTLY
(615) 533-1500
  • State of Florida Licensed Public Adjuster: License # W531477
  • Public Adjuster: TN, SC, KY, GA

Chris Crossan, PA

BUSINESS DEVELOPMENT
Email DIRECTLY
ChrisCrossan@keysclaims.com
  • State of Florida Licensed Public Adjuster: License #W241989

Greg Morakeas, PA

BUSINESS DEVELOPMENT
Email DIRECTLY
GregMorakeas@keysclaims.com
CALL US DIRECTLY
(615) 414-4447
  • State of Florida Licensed Public Adjuster: License # P094089
  • Public Adjuster: TN #2008704
  • Windstorm Insurance Network, Member

Staff

Ashley Adkins, PA

File Assistant

Florida Public Adjuster License #W537147
AshleyAdkins@keysclaims.com

Kyana Altif, PA

File Assistant

Florida Public Adjuster License #G312387
KyanaAltif@keysclaims.com

Taylor Bach, PA, CPCU, AIC, SPPA

File Assistant | Appraisal Coordinator

Florida Public Adjuster License #W481391
TaylorBach@keysclaims.com

Brandy Bennett

Inspection Attendant

BrandyBennett@keysclaims.com

Robert Davidsen

Accounting Manager

RobertDavidsen@keysclaims.com

Joanna Ham, PA

File Assistant

Florida Public Adjuster License #P191468
JoannaHam@keysclaims.com

Connie Santagado, PA

File Assistant

Florida Public Adjuster License #W499387 Colorado PA License #927120
ConnieSantagado@keysclaims.com

Chrissy Theriault

Executive Assistant

Florida Public Adjuster License #G038995
ChrissyTheriault@keysclaims.com

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