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Arbitration and Mediation

Arbitration and Mediation

Keys Claims is a trusted name in the insurance industry, providing professional arbitration and mediation services for public adjusters. Our team of experts is dedicated to resolving disputes quickly and efficiently, allowing our clients to focus on what matters most – their business. With years of experience in the industry, we understand the importance of timely and fair settlements, and we work tirelessly to achieve the best possible outcome for our clients. Our commitment to excellence and personalized approach has earned us a reputation as a leader in the industry.


We specialize in representing the insured in the arbitration process, a cost-effective and efficient alternative to litigation for resolving disputes over the amount of the insured loss.

As experienced public adjusters, we understand the intricacies of the arbitration process and can help you navigate it with ease. Whether you are the insured or the insurance company, we can assist you in selecting an arbitrator, preparing your case, and presenting your evidence.

At Keys Claims, we have a proven track record of success in representing clients in arbitration proceedings. Our team of experts has extensive experience in handling complex insurance claims, and we are committed to providing our clients with professional and personalized service.

The arbitration process is governed by state and federal laws and can vary from case to case. Our team of experts can help you understand the arbitration process in your specific area and ensure that you are aware of your rights and obligations.

We believe that the arbitration process, when properly utilized, can be an effective means of resolving disputes over the amount of the insured loss. It offers a faster, less expensive, and less formal alternative to going to court, and the decision of the arbitrator is typically final and binding.


Mediation is a powerful alternative dispute resolution method that can be used instead of taking a matter to the judicial system or Appraisal for settlement. It is a non-binding and confidential forum where participants can work to improve their understanding of each other’s position and, with the assistance of a neutral mediator, attempt to reach an equitable settlement. Our team of experts can provide professional mediation services to help parties reach a mutually acceptable agreement.

With over 35 years of experience, our Executive Team has been on the ground working to assess the value of property owners’ losses following natural and man-made disasters. We specialize in expert damage valuation for real property, personal property, business, and industry. Our extensive experience in large commercial losses, including condominium and homeowner association insurance claims, allows us to evaluate damages efficiently and effectively.

Our network of specialists and experts is ready to assist with the specific circumstances that surround the claim so that documentation and substantiation proceed without unnecessary delay. We are committed to providing our clients with professional and personalized service, and we work tirelessly to ensure that our clients receive the compensation they deserve.

Representatives of Keys Claims are frequently sought to testify on matters pertaining to property insurance claims. We are available to work with litigation teams on the determination of the financial value of the loss, including damage to real estate, personal property, machinery and industrial equipment, loss of business income, and extra expense. Our experts have a facility for communication and are skilled at explaining complex insurance policy provisions in a clear and understandable manner to a jury.

At Keys Claims, we are dedicated to helping our clients achieve a fair and just resolution in their insurance claims. Contact us today to learn more about our services and how we can help you.

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